Shipping Information
All orders placed on our website are shipped from our warehouse in Reading, UK. For orders within the UK, we use Royal Mail as our standard shipping provider. For international orders, we partner with Royal Mail, Hermes, or DHL, depending on the destination.
Orders are dispatched within 1–2 working days. Delivery times are calculated from the moment your order is dispatched from our warehouse. Keep in mind that delivery times are estimates and may vary depending on the local postal service in your country. Delivery times may also be extended during busy periods, such as sales or the holiday season (November/December).
We dispatch from the UK and deliver to the UK, Germany, the United States, Canada, Australia, New Zealand, Japan and Switzerland. Delivery is free and customs duties are included, so there are no extra charges at checkout or on delivery.
- United Kingdom: Free Delivery, 2–4 working days after dispatch.
- Germany: Free Delivery, 7–14 working days after dispatch.
- United States, Canada, Australia, New Zealand, Japan and Switzerland: Free Delivery, 7–14 working days after dispatch.
Deliveries are made Monday through Friday. No deliveries are made on weekends or public holidays.